{"id":220,"date":"2026-04-17T07:32:45","date_gmt":"2026-04-17T07:32:45","guid":{"rendered":"https:\/\/staging.naturehealthpharmacy.com.my\/?page_id=220"},"modified":"2026-04-17T07:32:46","modified_gmt":"2026-04-17T07:32:46","slug":"terma-dan-syarat","status":"publish","type":"page","link":"https:\/\/naturehealthpharmacy.com.my\/en\/terma-dan-syarat\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Effective Date: 25 February 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to the Nature Health Pharmacy website. By using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Use of the Website<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website is provided for personal use and lawful purposes only. By accessing and using this website, you agree not to misuse it for any illegal activities or activities that infringe upon the rights of any third party. Nature Health Pharmacy reserves the right to restrict, suspend, or terminate your access in the event of any violation of these terms to ensure the safety and security of all users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. User Accounts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Some sections of the website may require account registration. However, customers may also make purchases as guests through the guest checkout option without creating an account. If you choose to register an account, you are responsible for ensuring that the information provided is accurate, up to date, and complete, as well as maintaining the confidentiality of your password and login details. Nature Health Pharmacy is not responsible for any activities resulting from your failure to maintain the security of your account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Product Information &amp; Health Disclaimer<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All products offered by Nature Health Pharmacy are intended for general health and wellness purposes only and are not intended to diagnose, treat, cure, or prevent any disease. Product information, including usage recommendations and dosage instructions, is based on information provided by the manufacturers and traditional reference sources.\n<br>\n<br>\nIndividual responses may vary. Therefore, Nature Health Pharmacy cannot guarantee the same results for every user and is not responsible for any individual effects resulting from product use.\n<br>\n<br>\nWe encourage you to seek advice from a doctor or healthcare professional before using our products if you have specific health conditions, are pregnant or breastfeeding, or are taking prescription medication from a hospital.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Pricing &amp; Payment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">All prices displayed on the Nature Health Pharmacy website are in <strong>Malaysian Ringgit (RM)<\/strong>. We always strive to ensure that pricing information is accurate. However, we reserve the right to change prices at any time without prior notice.\n<br>\n<br>\nAll payment transactions are processed securely through trusted third-party payment gateways. For your security, Nature Health Pharmacy does not store any credit card information or sensitive payment details on our servers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Orders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you place an order through our website, it is considered a request to purchase and is subject to confirmation by Nature Health Pharmacy. An order is only considered valid once it has been confirmed and processed by us.\n<br>\n<br>\nWe reserve the right to reject or cancel any order in the event of pricing errors, inaccurate product information, insufficient stock, or other circumstances beyond our control. If an order is cancelled, any payment made will be refunded in accordance with our established refund procedures.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">We always strive to ensure that every order is processed and delivered promptly and safely to the address provided at the time of purchase. Shipping costs and estimated delivery times will be displayed during the checkout process.\n<br>\n<br>\nAlthough we work with trusted delivery partners, delays beyond our control may occur. Nature Health Pharmacy cannot guarantee exact delivery times in the event of logistical disruptions or unforeseen circumstances.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Returns &amp; Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">To maintain the safety and quality of our products, returns are only accepted for products that are damaged, incorrect, or do not match the order. Opened supplement products cannot be returned for hygiene and consumer safety reasons.\n<br>\n<br>\nPlease refer to our <strong><a href=\"https:\/\/staging.naturehealthpharmacy.com.my\/refund_returns\/\" data-type=\"page\" data-id=\"11\" target=\"_self\">Returns &amp; Refunds Policy<\/a><\/strong> for more detailed information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Intellectual Property Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All content on this website, including text, images, logos, and designs, is the property of Nature Health Pharmacy and is protected by law. You are prohibited from copying, downloading, or using this content for commercial purposes without written permission.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Limitation of Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We always strive to ensure that the information and products provided are accurate and of high quality. However, individual responses may vary. Nature Health Pharmacy cannot guarantee the same results for every user and shall not be held responsible for any use of our products that does not follow the recommended instructions or the advice of a healthcare professional.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Privacy &amp; Personal Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Please refer to our <strong><a href=\"https:\/\/staging.naturehealthpharmacy.com.my\/privacy-policy\/\" data-type=\"page\" data-id=\"3\" target=\"_self\">Privacy Policy<\/a><\/strong> for information about the collection and use of personal data. By using this website, you agree that your data may be collected through Google Analytics and used to improve the user experience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Third-Party Website Links<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these third-party websites.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Governing Law &amp; Dispute Resolution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Any issues or misunderstandings will be resolved amicably through mutual discussion where possible. If necessary, the matter will be addressed in accordance with Malaysian law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions regarding these terms:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nature Health Pharmacy<br>Email: admin@naturehealthpharmacy.com.my<br>Phone Number: 03 \u2013 2779 6366<br>Website:\u00a0<a href=\"https:\/\/staging.naturehealthpharmacy.com.my\/\" data-type=\"link\" data-id=\"https:\/\/staging.naturehealthpharmacy.com.my\/\">https:\/\/naturehealthpharmacy.com.my<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Tarikh Berkuat Kuasa: 25 Februari 2026 Selamat datang ke laman web Nature Health Pharmacy. Dengan menggunakan laman web kami, anda bersetuju dengan terma dan syarat berikut. Sila baca dengan teliti sebelum membuat pembelian. 1. Penggunaan Laman Web Laman web ini disediakan untuk kegunaan peribadi dan tujuan yang sah sahaja. Dengan mengakses dan menggunakan laman web ini, anda bersetuju untuk tidak menyalahgunakannya bagi sebarang aktiviti yang menyalahi undang-undang atau melanggar hak mana-mana pihak ketiga. Nature Health Pharmacy berhak untuk menyekat, menggantung atau menamatkan akses anda sekiranya berlaku pelanggaran terhadap terma yang ditetapkan, bagi memastikan keselamatan dan pengalaman yang selamat untuk semua pengguna. 2. Akaun Pengguna Beberapa bahagian laman web mungkin memerlukan pendaftaran akaun, namun pelanggan juga boleh membuat pembelian sebagai tetamu\u00a0(guest checkout)\u00a0tanpa perlu mencipta akaun. Sekiranya anda memilih untuk mendaftar akaun, anda bertanggungjawab memastikan maklumat yang diberikan adalah tepat, terkini dan lengkap, serta menjaga kerahsiaan kata laluan dan butiran log masuk anda. Nature Health Pharmacy tidak bertanggungjawab terhadap sebarang aktiviti yang berlaku akibat kegagalan menjaga keselamatan akaun anda. 3. Maklumat Produk &amp; Penafian Kesihatan Semua produk yang ditawarkan oleh Nature Health Pharmacy adalah untuk tujuan kesihatan dan kesejahteraan umum sahaja dan tidak bertujuan untuk mendiagnosis, merawat, menyembuh atau mencegah sebarang penyakit. Maklumat produk, termasuk cadangan penggunaan dan dos, adalah berdasarkan maklumat yang diberikan oleh pengeluar serta sumber rujukan tradisional. Setiap individu mungkin mempunyai tindak balas badan yang berbeza. Oleh hal yang demikian, Nature Health Pharmacy tidak dapat menjamin hasil yang sama bagi setiap pengguna serta tidak bertanggungjawab terhadap sebarang kesan peribadi akibat penggunaan produk. Kami menggalakkan anda untuk mendapatkan nasihat doktor atau pakar kesihatan terlebih dahulu sekiranya anda mempunyai keadaan kesihatan tertentu seperti sedang hamil, menyusukan anak atau mengambil ubat preskripsi dari hospital. 4. Harga &amp; Pembayaran Semua harga yang dipaparkan di laman web Nature Health Pharmacy adalah dalam\u00a0Ringgit Malaysia (RM). Kami sentiasa berusaha memastikan maklumat harga adalah tepat. Namun begitu, pihak kami berhak untuk mengubah harga pada bila-bila masa tanpa notis terlebih dahulu. Semua transaksi pembayaran diproses secara selamat melalui gerbang pembayaran pihak ketiga yang dipercayai. Untuk keselamatan anda, Nature Health Pharmacy tidak menyimpan sebarang maklumat kad kredit atau butiran pembayaran sensitif di pelayan kami 5. Pesanan Apabila anda membuat pesanan melalui laman web kami, ia dianggap sebagai permintaan untuk membeli dan tertakluk kepada pengesahan daripada pihak Nature Health Pharmacy. Pesanan hanya dianggap sah selepas disahkan dan diproses oleh pihak kami. Kami berhak untuk menolak atau membatalkan pesanan sekiranya berlaku kesilapan harga, maklumat produk yang tidak tepat, stok tidak mencukupi atau situasi lain di luar kawalan kami. Sekiranya pembatalan berlaku, sebarang bayaran yang telah dibuat akan dipulangkan mengikut prosedur bayaran balik yang ditetapkan. 6. Penghantaran Kami sentiasa berusaha memastikan setiap pesanan diproses dan dihantar dengan cepat dan selamat ke alamat yang diberikan semasa pembelian. Kos serta anggaran tempoh penghantaran akan dipaparkan semasa proses\u00a0checkout. Walaupun kami bekerjasama dengan rakan penghantaran yang dipercayai, terdapat kemungkinan kelewatan yang berada di luar kawalan kami. Nature Health Pharmacy tidak dapat menjamin masa penghantaran yang tepat sekiranya berlaku gangguan logistik atau situasi luar jangka. 7. Pemulangan &amp; Bayaran Balik Untuk menjaga keselamatan dan kualiti produk kami, pemulangan hanya dibenarkan bagi produk yang rosak, salah item atau tidak sepadan dengan pesanan. Produk suplemen yang telah dibuka tidak dapat dipulangkan atas faktor kebersihan dan keselamatan pengguna .Sila rujuk\u00a0Polisi Pemulangan &amp; Bayaran Balik\u00a0kami untuk maklumat lebih terperinci. 8. Hak Milik Intelektual Semua kandungan laman web ini, termasuk teks, imej, logo dan reka bentuk adalah hak milik Nature Health Pharmacy dan dilindungi undang-undang. Anda dilarang menyalin, memuat turun atau menggunakan kandungan ini untuk tujuan komersial tanpa kebenaran bertulis. 9. Hak Liabliliti Kami sentiasa berusaha memastikan maklumat dan produk yang disediakan adalah tepat dan berkualiti. Namun, setiap individu mempunyai tindak balas badan yang berbeza. Nature Health Pharmacy tidak dapat menjamin hasil yang sama bagi setiap pengguna dan tidak bertanggungjawab terhadap penggunaan yang tidak mengikut arahan atau nasihat profesional kesihatan. 10. Privasi &amp; Data Peribadi Sila rujuk\u00a0Polisi Privasi\u00a0kami untuk maklumat tentang pengumpulan dan penggunaan data peribadi. Dengan menggunakan laman web ini, anda bersetuju bahawa data anda boleh dikumpul melalui Google Analytics dan digunakan untuk menambah baik pengalaman pengguna. laman web ini. 11. Pautan Laman Web Pihak Ketiga Laman web ini mungkin mengandungi pautan ke laman pihak ketiga. Kami tidak bertanggungjawab terhadap kandungan, polisi privasi atau amalan laman web pihak ketiga tersebut. 12. Undang-undang &amp; Penyelesaian Pertikaian Sebarang isu atau salah faham akan cuba diselesaikan secara baik melalui perbincangan bersama. Jika perlu, perkara tersebut akan dirujuk mengikut undang-undang Malaysia. 13. Hubungi Kami Jika anda mempunyai sebarang pertanyaan mengenai terma ini: Nature Health PharmacyEmel: admin@naturehealthpharmacy.com.myTelefon: 03 \u2013 2779 6366Laman Web:\u00a0https:\/\/naturehealthpharmacy.com.my<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-220","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturehealthpharmacy.com.my\/en\/wp-json\/wp\/v2\/pages\/220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturehealthpharmacy.com.my\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturehealthpharmacy.com.my\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturehealthpharmacy.com.my\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/naturehealthpharmacy.com.my\/en\/wp-json\/wp\/v2\/comments?post=220"}],"version-history":[{"count":1,"href":"https:\/\/naturehealthpharmacy.com.my\/en\/wp-json\/wp\/v2\/pages\/220\/revisions"}],"predecessor-version":[{"id":221,"href":"https:\/\/naturehealthpharmacy.com.my\/en\/wp-json\/wp\/v2\/pages\/220\/revisions\/221"}],"wp:attachment":[{"href":"https:\/\/naturehealthpharmacy.com.my\/en\/wp-json\/wp\/v2\/media?parent=220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}